The Success Case Method (SCM) offers a simple, carefully crafted way of determining how well a new organizational initiative is working Already shown to be effective in dozens of organizations, SCM is based on five steps: focusing and planning the study; clearly defining what outcomes will be considered "success"; identifying success оецтя cases; conducting interviews to learn exactly how success was achieved; and communicating results throughout the organization Written by an internationally recognized expert in evaluation and training effectiveness, these are fast and foolproof techniques.  AnatoleISBN 1576751856.